Venue: Cowdray & Goodwood Room, Parkside, Chartway, Horsham

Contact: Email:  Direct Line: 01403 215465

No. Item


Apologies for absence


Minutes pdf icon PDF 221 KB

To approve as correct the minutes of the meeting held on 12 June 2019

(Note: If any Member wishes to propose an amendment to the minutes they should submit this in writing to at least 24 hours before the meeting.  Where applicable, the audio recording of the meeting will be checked to ensure the accuracy of the proposed amendment.)


Declarations of Members' Interests

To receive any declarations of interest from Members of the Committee



To receive any announcements from the Chairman of the Committee, the Chief Executive or the Monitoring Officer

To consider the following report of the Head of Customer Services


The Local Government & Social Care Ombudsman Update 2018 - 19 pdf icon PDF 87 KB

To consider the following update from the Monitoring Officer:


Committee for Ethical Standards Report 2019

To establish a work programme for the review of the Council’s complaints process and procedure, in the light of the fifteen recommendations from the Committee for Ethical Standards


Urgent Business

Items not on the agenda which the Chairman of the meeting is of the opinion should be considered as urgent because of the special circumstances